Returns
Returns.
Food is a bit different. Here is how we handle it.
Not written yet
This policy needs to come from the client (and, for privacy and terms, be checked by someone
qualified). It has deliberately not been drafted here — a made-up policy on a live shop is
worse than none. The page is built and ready for the real text.
What this page needs to cover
- Policy for damaged or incorrect orders
- Whether change-of-mind returns are accepted on food
- How long customers have to report a problem
- Refund method and timescale
- Who pays return postage
In the meantime, get in touch and we will answer directly.